Thu Apr 25, 9:00 AM - Fri Apr 26, 5:00 PM

Business Center

312 S. Fourth Street, Louisville, KY 40202

Community: Downtown Louisville

Description

Welcome to Certification Planner ITIL Foundation 2 days Bootcamp. Our In-person classroom training guaranteed to run with no cancellation. Contact Support@certificationplanner.com or chat with us now(below) to avail a discount*. CP is an authorized training and exam pr

Event Details

Welcome to Certification Planner ITIL Foundation 2 days Bootcamp. Our In-person classroom training guaranteed to run with no cancellation. Contact Support@certificationplanner.com or chat with us now(below) to avail a discount*.

CP is an authorized training and exam provider of AXELOS.

ITIL® Foundation Certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle. Learn how the ITIL approach can enhance IT service management (ITSM) within the organization. ITIL Foundation certification is highly recognized as an entry-level certification in IT service management. This 2 days classroom program will help participants to pass the ITIL Foundation certification exam in the 1st attempt.

ITIL Foundation 2 days Classroom Includes:


2 days of instructor-led in-person classroom(guaranteed)


AXELOS approved Foundation study guide


2 Exam-based mock tests


Tips and Tricks by a certified instructor


Chapter end quizzes


100% pass guarantee


16 PDU’s certificate


Dedicated support by ITIL Foundation certified staff



Click here to chat with us now or email us at Support@certificationplanner.com

About our course:

CP ITIL Foundation course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. After completion of our course, Participant’s will be able to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM's best practices.

Course Agenda/Curriculum:



Introduction to Service Management Lifecycle


Service Strategy


Service Design


Service Transition


Service Operations


Continual Service Improvement


Exam Preparation and Tips and Tricks


Additional coursework


Feedback Session



Examination:


Score 65% on the exam [i.e. 26 out of 40 questions] in 60 minutes


Earn two ITIL credits ITIL Expert Journey



2018 and 2019 Training Calendar or visit www.certificationplanner.com for more dates:



Other Courses:
Project Management Professional (PMP) | Certified Associate in Project Management (CAPM) | Lean Six Sigma Green Belt | Lean Six Sigma Black Belt (LSSBB) |

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